Skills Programs
A skills programme is a unit standard or combined unit standards that may make up a full qualification.
A skills programme is a unit standard or combined unit standards that may make up a full qualification.
27/SP-134903/Sma3/00262 - Small Business Manager/Owner (Customer Care) Level 3
This skills program is aimed at owners of a small business and concentrates on the customer service aspect in their outlet
| Title | Credits | Level | Unit STD ID |
|---|---|---|---|
| Build customer relations in a W&R unit | 10 | 3 | 258156 |
| Deal with customers in a retail business | 10 | 3 | 243806 |
| Explain the factors that impact on the bottom line of a W&R unit | 10 | 3 | 258155 |
| Total Credits | 28 | Apply Now | |
27/SP-134903/Sma3/00263 - Small Business Manager/Owner (Operations) Level 3
This skills program is aimed at owners of a small business and concentrates on the merchandising, buying and cash control in their outlet
| Title | Credits | Level | Unit STD ID |
|---|---|---|---|
| Merchandise products in a retail business | 12 | 3 | 243805 |
| Replenish stock in a retail business | 12 | 3 | 243804 |
| Run a small business | 12 | 3 | 243809 |
| Control cash in a small business | 12 | 3 | 243810 |
| Total Credits | 48 | Apply Now | |
27/SP-134903/Sma3/00301 - Small Business Manager/Owner (Finance) Level 3
This skills program is aimed at owners of a small business and concentrates on the management of finances for their outlet
| Title | Credits | Level | Unit STD ID |
|---|---|---|---|
| Control cash in a small business | 12 | 3 | 243810 |
| Determine financial requirements of a new venture | 8 | 2 | 119666 |
| Manage finances for a new venture | 10 | 2 | 119674 |
| Prepare and process documents for financial and banking processes | 5 | 3 | 13932 |
| Total Credits | 35 | Apply Now | |
27/SP-134903/Sma3/00302 - Small Business Manager/Owner (Legislation) Level 3
This skills program is aimed at owners of a small business and concentrates on the legal aspects of running a retail business
| Title | Credits | Level | Unit STD ID |
|---|---|---|---|
| Outline the legal environment of a selected industry | 2 | 3 | 13936 |
| Administer contracts for a selected new venture | 10 | 3 | 119671 |
| Keep informed about current affairs related to one’s own industry | 4 | 2 | 14341 |
| Tender for business or work in a selected new venture | 8 | 3 | 119712 |
| Apply basic business ethics in a work environment | 2 | 2 | 113924 |
| Total Credits | 26 | Apply Now | |
